The Twin Cities trusted
For over 20 year we have been helping businesses
reduce costs and increase efficiency.
We are a Microsoft Certified Partner focused on assisting businesses with
1 to 300 users.
Feedback from our valued customers
WCMC has been with several extremely well known and highly recommended IT firms throughout the years. Changing firms every few years due to constant ongoing technology issues that were disrupting our business. Always a lot of promises but in the end, the necessary knowledge or experience to resolve IT issues were never there. It seemed like a revolving door with no way out. A friend who knew of them referred me to Valley View Microsystems as a possible answer. It was absolutely the best decision we have made at WCMC for years. From day one, they brought us options and solutions that others said were not even available. Their knowledge and response time are at a level no others have been able to match. An added bonus was by switching to Valley View Microsystems our IT support cost dropped better than 50%. I have referred Valley View to other companies and the reports back to me are exactly the same results we experienced at WCMC.
Dave Samuel, WCMC Inc.
My firm has been using Valley View Micro since we opened in 1998! We don’t ever plan to switch. The service they provide can’t be duplicated. We have a dedicated IT person that knows our system inside out and has a great personality to back that up, but also, if he is busy they have numerous other IT professionals that are able to help us and provide the same great level of service. Unquestionably one of our most valued service providers and this is even more relevant in the current time of diverse technologies and ways of using them.
Matt Lysne, HCM Architects
We have been partnering with Valley View Microsystems for many years, and have been extremely satisfied with all aspects of this relationship. All maintenance, upgrades, repairs and equipment needs are met with courteous prompt service and a very high level of expertise. Any emergency issues are handled with a high level of responsiveness.
In addition to ongoing routine needs, Valley View Microsystems has provided us with two major network and server upgrades, as well as servicing our special needs during a site relocation. In all aspects of our partnership, we have found Valley View Microsystems to really listen to the voice of the customer, and provide us with recommended solutions tailored to our specific needs and cost targets.
We would highly recommend Valley View Microsystems
Marty Arbogast, Special Systems Design, Inc.
A Better Process to
Most MSP’s charge a monthly rate per users/servers, this usually increases with onsite support or projects. Often you end up paying for support not even used.
Junior Help Desk Tech trying to resolve your problem, pushed up support levels with no one having a clear understanding of your network.
Projects don’t get scheduled or resolved, communication and follow up is lacking, unorganized with no one looking out for your interests.
At Valley View Microsystems you only pay for support that you actually need. We still manage and support your network but at a fraction of the cost.
You are assigned an Engineer who handles all your support from workstation to server which builds continuity and ensures a complete understanding of the network with no learning curve.
We are available 24/7 if needed, ticketing system for each job, we track all licenses and renewals with regular review meetings.
Valley View offers network support services to Minneapolis, St. Paul and surrounding cities. Our IT support services cover a wide range of products but focus mainly on Microsoft network support services including:
Microsoft Azure Support
Helping our customers utilize the infrastructure that Microsoft offers.
Managed Service Provider Plans
Are you paying too much for you MSP plan? Let’s discuss how we are different.
Microsoft SharePoint Support
We configure to help customers share and collaborate.
Microsoft OneDrive Support
The ability to save and access files from wherever you are.
Microsoft Exchange migration to Office 365
We specialize in helping clients migrate from on premise Exchange to Microsoft 365.
For certain customers Office 365 Enterprise may be the correct solution. Office 365 E3 has been a popular choice for many customers.
Microsoft Server Support
Our Senior Network Engineers have extensive experience installing and supporting all versions of Microsoft Server.
Microsoft Exchange Support
For customers that prefer hosting their email on premise, we have the knowledge to support older versions or migrate to current versions.
Microsoft 365 Support
Valley View Microsystems supports all versions including Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business Premium, Microsoft 365 Apps for Business and Microsoft 365 Apps for Enterprise.
Full range of support services including server support, computer support, laptop support, virus support, Anti-Virus software, Firewall installation, Backup services, Vulnerability scanning, Multi Factor Authentication and more.
Cloud Support Services
Many companies may no longer need a dedicated server and are curious about Cloud solutions. We can provide options to help you reach the right decision for your company.
Microsoft Teams Support
Helping clients with the installation, setup and training of Microsoft Teams to enhance their remote communications.
Certifications and Partnerships
Paying too much for your managed plan?
See how our process has helped businesses significantly reduce costs.